If you’ve ever asked, “How can I check the LIC policy holder name by policy number?”, you’re not alone. Whether you’re an LIC agent verifying policy details or someone trying to confirm an inherited policy, it’s important to understand what information you can legally access — and how.
In this article, we explain all the legal, safe, and practical methods to check LIC Policy Holder Name by Policy Number — with full guidance for both online and offline approaches.
🔎 Why Would You Want to Check Policy Holder Name?
Some common reasons include:
- You’re an LIC agent verifying client information.
- You found an LIC policy document and want to identify the owner.
- You’re a nominee or legal heir of a deceased person.
- You want to verify a policy before surrender, maturity, or revival.
⚠️ Important Note on Privacy
As per IRDAI and LIC’s data privacy policies, personal information like policyholder names is not disclosed to unauthorized persons. Always ensure you’re either the policyholder, nominee, or legal heir.
🖥️ Method 1: Check via LIC Customer Portal
If you are the policyholder or have access to their login credentials:
📌 Steps:
- Visit https://licindia.in
- Click on “Customer Portal” > Login (or Register if not already done)
- After logging in, go to “Policy Status”
- All linked policies will be visible with basic details including policyholder name, policy number, premium, etc.
✅ Note: You can only see policies linked to that login ID.
📱 Method 2: LIC WhatsApp No 8800290020 (Faster Response)
If you are a WhatsApp user you can save LIC Helpline No 8800290020:
- Step 1 Save LIC Helpline Number 8800290020
- Step 2 Go to WhatsApp and find the saved number.
- Send Message <Policy Holder Name> SPACE <Policy Number>
- Example Message: Policy Holder Name 123456789
⚠️ Faster Response than other methods.
🏢 Method 3: Visit Nearest LIC Branch Office
If online options are unavailable, visit the nearest LIC office with:
- Policy number
- Identity proof
- Proof of relationship (if not the policyholder)
LIC officers will verify and may share limited information depending on the case.
📩 Method 4: Send an Email to LIC Support
Write a mail to LIC customer care:
- 📧 Email: customerzone@licindia.com
- Include: Policy number, your relation, reason for inquiry, and scanned ID proof
✉️ Response time: Usually 3–5 business days
📞 Method 5: Call LIC Customer Support
- Call: 022-6827 6827 (LIC helpline)
- Available: Mon to Sat, 8 AM to 8 PM
- Keep the policy number and ID proof handy
❌ Methods to Avoid
Never use unauthorized or third-party apps that promise to reveal LIC policyholder names. These could be fraudulent or illegal, violating data protection laws.
🛡️ Pro Tips for Agents & Nominees
- Always get written consent from the policyholder if you’re accessing their data.
- For deceased persons, keep death certificate & legal heir certificate handy.
- Use Form 3750 for nominee claim verification.
🙋 Frequently Asked Questions (FAQs)
❓ Can I check LIC policyholder name with just the policy number?
🟢 Only if you are the policyholder, nominee, legal heir, or licensed agent.
❓ Is it legal to access someone else’s LIC policy details?
🔴 No, unless you are a nominee/legal heir with valid proof.
❓ What if I lost the policy bond but have the number?
You can request a duplicate policy bond or verify details by visiting the LIC branch.
❓ Can LIC agents see all client details?
🟢 Yes, but only for policies linked to their agency code.
❓ Is there any app to check LIC policy details?
Yes, the official LIC Customer App and LIC Agent App.
🔚 Conclusion
Checking the LIC policy holder name by policy number is possible through official channels only and requires valid authorization. Always follow LIC’s privacy norms and consult your nearest branch for help.
For agents and customers alike, staying informed and using proper methods can save time and ensure compliance.
